About Us

Over the last three years, during the economic turndown, AmpliVox has experienced un paralleled success with a strong double digit growth in sales. AmpliVox has taken the industry lead due to a sensational array of new product introductions, superior engineering, exceptional service, and knowledge of our markets' fundamental needs. Our commitment to engineering high quality new products like the Digital Audio Travel Partner to the exploding computer multimedia presentation market has brought us to the forefront of the portable media industry.

At the core of our business, AmpliVox engineers, manufactures, and markets portable public address systems, reliable elegant lecterns and integrated wireless sound systems. We provide solutions and products for a myriad of purposes ranging from presentations to communication applications, meetings, trainings, classrooms, seminars and conferences, whether indoors or outdoors.

Our easy-to-use reliable products meet stringent UL standards, come with a six year warranty, and comprise an array of styles to meet any speaking need with a crisp clear sound for small meeting rooms of 30 people to a 20,000 square foot auditorium of up to 5,000 people.

AmpliVox has launched over 25 new products and systems over the last few years. be sure to check out our newest products and find out why AmpliVox' success is contagious.

Don Roth acquired AmpliVox, Perma Power in 1995. PermaPower was founded by Norm Ackerman in 1952 and introduced the AmpliVox line of portable PA systems in the 1960s. The company also introduced one of the first residential radio-controlled garage door openers, supplying Craftsman garage door openers to Sears. In the late 1970s, the company added power outlet strips, surge suppressers, power conditioners and uninterruptible power systems (UPS) for computers.

Prior to owning PermaPower, Don Roth was regional vice-president for Xerox and executive vice-president of Apeco and Numeridex Cad/Cam systems.

If you have questions regarding your order or any of the products, our customer service department is here to help you. Call Mon.-Fri. 8:30 a.m. - 5:00 p.m. (Central Time): 1-800-267-5486 If you are unable to reach customer service during business hours you may Email Us, visit our Document Library for support documents or leave a voice mail for our support staff, and we will return your message promptly.

Written requests for an RA must be made within 30 days of receipt. Returns are subject to a minimum restocking fee of 25% for Lecterns and 15% for Public Address Systems & Accessories. All Returns require an authorization number. To return a product, please call Customer Service at 1-800-267-5486 for our RA procedure. Please note that an RA# does not guarantee final disposition. All returns are subject to inspection. All exchanged/returned merchandise must be in original factory condition, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all accessories. Please do not tape or write anything on the item or the package. We will charge you for replacement of damaged, altered, missing, written-on or taped-on contents or cartons. We reserve the right to refuse any such returns. Pack the products into a shipping box with plenty of packing material, and tape securely. Write the RA# issued by Customer Service clearly on the outside of the shipping carton, not on the product package. Any merchandise returned to us unauthorized will be refused. Please ship your parcel back to us freight prepaid. We suggest that you use UPS Ground Service "Insured." Sorry, we cannot accept COD or freight-collect shipments. No goods will be accepted for exchange or return without authorization.

Should your unit need to be shipped back to AmpliVox for returns / repairs, proper packaging is essential so that your product reaches us without being damaged. Whenever possible utilize the original box and packing material when shipping your product, however, if you do not have the original packing materials or if the original packing materials are not reusable, click on the appropriate link to view carrier shipping recommendations from FedEx, UPS, and USPS so your product can reach us in a safe condition. We suggest that you insure your package.

If your returns/repair shipment to AmpliVox is received in damaged condition, AmpliVox will notify the purchaser. The purchaser will need to notify the carrier immediately to initiate a claims inspection. AmpliVox Customer Service will provide assistance, as necessary, to process the claim.

Most In-Stock Orders are Shipped Within 24 Hours Of Receipt of your order. F.O.B. Northbrook. Freight charges are prepaid and added. Free shipping on orders exceeding $3,500 shipped via UPS/FedEx standard ground to one location within continental United States. Extra shipping charges for truck delivery and additional handling are not included. All Products from the following families are excluded: Solid Hardwood Lecterns & Podiums, Contemporary Lecterns & Podiums and Acrylic Lecterns and Podiums. AmpliVox ships from warehouses located in Rhode Island, Illinois & Missouri. (This does not include special deliveries, such as UPS 3 day, 2nd day or next day). If you want your order shipped C.O.D. there is an additional $7.50 C.O.D. charge per box. Most of our products are shipped via UPS or FedEx Ground.

At AmpliVox we specialize in international distribution. For more complete information please contact us (800-267-5486 or email us) from 8am to 5pm (EST) Monday through Friday for assistance with your order.

Because of the complexity of International Shipping all International shipping rates are an estimate and AmpliVox Sound Systems reserves the right to modify shipping charges based on actual cost after the notification and approval of the charges by the customer. You may pay by wire transfer, credit card (US Only) and in some instances L/C. Here are some specifications for each method of payment.

Wire Transfer
Please contact us at 800-267-5486, 847-498-9000 or email (via 'Ask a Question' button above) for details to set up a wire transfer. Include name, order number, company and/or shipping address as reference.

Credit Card: American Express, Visa, MasterCard & Discover
Charge authorization form must be completed and faxed back. Must include copies of:

1. Two (2) of the following: valid passport, valid drivers license, or valid ID card.
2. Front and back of credit card (back must have signature).

Be sure to include:

1. Billing address for credit card for verification.
2. Bank phone number listed on back side of credit card for verification.
3. Shipping address.
4. NO International Credit cards will be accepted.

Certified Bank Check

1. Check must be in U.S. dollars and drawn on a U.S. bank.
2. Check must clear before item ships.

How will the items ship and how much will shipping cost?
We can ship your package via FedEx, or we can ship to your choice of a freight forwarding service. FedEx will generally ship within 2-3 days. Depending on your location, FedEx will ship:

1. Directly to your door.
2. To a local FedEx office
3. To a nearby airport for pickup.

Send us your FedEx account number and we can bill your account. Shipping costs vary greatly from country to country. FedEx provides a shipping calculator on their site for estimates. Our shipping costs are often lower than the estimates.

Freight Forwarder
Freight forwarders are independently operated. Contact them for specific information and quotes.

How much will I pay in tax or duty fees?
United States sales tax will not apply if you have your package shipped via FedEx or with a freight forwarder. Duty charges, import taxes, or value added tax (VAT) might be applicable in your country. Please call your customs office for details.

What about insurance?
All products are shipped FOB Shipping Point. That mean the buyer is responsible for shipping insurance and freight costs. AMPLIVOX cannot accept any liability for lost, stolen, or damaged shipments. If you would like to purchase freight insurance please notify your sales specialist at the time of purchasing.

To register your interest to become a new dealer please call 800-267-5486 or Email Us. Applications for new dealers will be sent at the discretion of AmpliVox Sound Systems LLC. New Dealers initial order must total $1,500.00 USD with no minmum order thereafter. First order must be prepaid with valid credit card or with company check.