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To Order  -  Returns  -  Shipping Info  -  New Dealers

To Order

  - Purchase Online By Clicking any of the "Buy Now" buttons on any product page on our website
    (shown below).
        buy now    Click Here To see an example of a product page.

  - You can phone, fax or mail your order to us...
        Phone: (847) 498-9000
        Fax: (847) 498-6691
        Mail: 3995 Commercial Avenue, Northbrook, IL 60062


Customer Support

If you have questions regarding your order or any of the products, our customer service department is here to help you. Call Mon.-Fri. 8:30 a.m. - 5:00 p.m. (Central Time): 1-800-267-5486 If you are unable to reach customer service during business hours you may Email Us, visit our Document Library for support documents, read through our "Frequently Asked Questions" or leave a voice mail for our support staff, and we will return your message promptly.


Return Policy

Written requests for an RA must be made within 30 days of receipt. Returns are subject to a minimum restocking fee of 25% for Lecterns and 15% for Public Address Systems & Accessories. All Returns require an authorization number. To return a product, please call Customer Service at 1-800-267-5486 for our RA procedure. Please note that an RA# does not guarantee final disposition. All returns are subject to inspection. All exchanged/returned merchandise must be in original factory condition, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all accessories. Please do not tape or write anything on the item or the package! We will charge you for replacement of damaged, altered, missing, written-on or taped-on contents or cartons. We reserve the right to refuse any such returns. Pack the products into a shipping box with plenty of packing material, and tape securely. Write the RA# issued by Customer Service clearly on the outside of the shipping carton, not on the product package. Any merchandise returned to us unauthorized will be refused. Please ship your parcel back to us freight prepaid! We suggest that you use UPS Ground Service "Insured." Sorry, we cannot accept COD or freight-collect shipments. No goods will be accepted for exchange or return without authorization.


Delivery & Shipping

Most In-Stock Orders are Shipped Within 24 Hours Of Receipt of your order. F.O.B. Northbrook. Freight charges are prepaid and added.
Free shipping on orders exceeding $3,500 shipped via UPS/FedEx standard ground to one location within continental United States. Extra shipping charges for truck delivery and additional handling are not included. All Products from the following families are excluded: Solid Hardwood Lecterns & Podiums, Contemporary Lecterns & Podiums and Acrylic Lecterns and Podiums. AmpliVox ships from warehouses located in Rhode Island, Illinois & Missouri.
(This does not include special deliveries, such as UPS 3 day, 2nd day or next day). If you want your order shipped C.O.D. there is an additional $7.50 C.O.D. charge per box. Most of our products are shipped via UPS or FedEx Ground. For International Shipping Click Here


New Dealers / Resellers

To register your interest to become a new dealer please call 800-267-5486 or Email Us. Applications for new dealers will be sent at the discretion of AmpliVox Sound Systems LLC. New Dealers initial order must total $1,500.00 USD with no minmum order thereafter. First order must be prepaid with valid credit card or with company check.